Banner Forms Outage

Banner Forms (Prod) services are currently unavailable.

This news post has 3 updates

Why

Information Technology has learned that an internal Oracle issue impacted the reboot.

Impact

  • Banner Production login is unavailable.
  • Reporting using Argos is possible.

Banner Self-Service (bannerweb.wpi.edu) does not appear to be impacted at this time.


Timeline & Updates

End: 18 July 2019, 1:00 PM

Banner login restored on all servers

Shortcuts to Banner8_INB_04 and Banner8_INB_05 are both available for login

Login Available with Banner8_INB_04 Shortcut

Using the Banner8_INB_04 shortcut on your desktop will allow a connection to Banner Prod. While keyboard shortcuts will not work, the mouse will.

Argos Available

Reporting from Banner data using Argos is possible.

Posted: 17 July 2019, 8:35 AM

Start: 17 July 2019, 7:42 AM

Status

Resolved


Timing

From

Wednesday

17 July 2019

7:42 AM

To

Thursday

18 July 2019

1:00 PM

Posted

17 July 2019, 8:35 AM


Audience

Faculty Staff Students

Tags

Banner