Why?

Service Desk is receiving reports of intermittent issues completing MFA for Workday login. WPI's implementation of Workday relies upon Microsoft's multi-factor authentication service. WPI employees may experience issues accessing Workday until Microsoft has resolved this issue. IT is currently working with Microsoft and will provide updates as new information becomes available.

Impact

After accessing Workday through portal.wpi.edu and entering login credentials, you are prompted with "verification sent" but the verification is never received. Therefore you cannot complete login to Workday at this time.