ITS Wins Industry Award

ITS WebApp Wins Award.

The ITS Webapp Wins Best use of Technology Award

Each year, HDI honors the very best of the technical support and service management profession with a variety of industry-renowned awards. These awards recognize the individuals, teams, and organizations that have most enhanced the image of technical support and service management by attaining the highest standards of quality and customer satisfaction.

This year, WPI ITS has been recognized in the category of Best use of Technology for the self-service webapp at

This award is a team award that recognizes the work of the entire IT department in launching this app, but also would not be possible without the feedback we have recieved from our users. Thank you all for helping to make this possible!